(Last updated: November 2025)

Terms & conditions

(Last updated: November 2025)

Terms & conditions

Welcome to Captured Day, a wedding videography service dedicated to creating cinematic and emotional films that preserve your most meaningful moments. By accessing or using our website or booking our services, you agree to the following Terms and Conditions.

1. Definitions

“Company,” “we,” “our,” or “us” refers to Captured Day.
“Client,” “you,” or “your” refers to the individual, couple, or organization engaging our videography services.
“Services” refers to wedding videography, elopement coverage, editing, film production, and any related deliverables provided by Captured Day.

2. Services Provided

Captured Day provides wedding and elopement videography, including but not limited to:

  • Full wedding film production

  • Elopement videography

  • Highlight or feature films

  • Social media edits or add-ons

  • Raw footage delivery (when included or purchased)

All services are provided according to the scope, package, and contract agreed upon at booking.

3. Use of Services

By booking with Captured Day, you agree to:

  • Provide accurate information necessary to perform videography services

  • Obtain required permissions for filming at venues if needed

  • Ensure our team has reasonable access and filming conditions on your event date

You may not use our services or final films for unlawful purposes.

4. Fees & Payment

All pricing, deposit requirements, and payment schedules are outlined in your contract or proposal.
Unless otherwise stated:

  • A non-refundable retainer is required to secure your wedding date.

  • Remaining balances are due as stated in the contract.

  • Late payments may incur fees or delay film delivery.

5. Intellectual Property

Captured Day retains the copyright to all video footage and completed films created during the engagement unless otherwise agreed in writing.

Clients receive a personal, non-transferable license to use and share their wedding film for personal and non-commercial purposes.

Captured Day reserves the right to use footage for promotional purposes, including but not limited to portfolios, social media, ads, and websites, unless a written privacy request is agreed upon.

6. Confidentiality

Both parties agree to protect any sensitive information shared throughout the duration of services. This obligation continues after completion or termination.

7. Liability

While our goal is to capture your day fully and professionally, Captured Day is not liable for circumstances beyond our control, including but not limited to:

  • Weather conditions

  • Venue restrictions

  • Interference from guests or vendors

  • Equipment failure or health emergencies

Our total liability shall not exceed the amount paid by the client for services rendered.

8. Rescheduling & Cancellation

Policies regarding postponement, rescheduling, cancellation, and retainers are detailed in your signed contract. Clients are responsible for all payments owed up until the cancellation or rescheduling date.

9. Changes to Terms

Captured Day may update these Terms & Conditions at any time. The most current version will always be available on our website.

10. Governing Law

These Terms & Conditions are governed by the laws of South Carolina, and any disputes will be handled in the appropriate courts within this jurisdiction.